“Firstly Kobus had an absolute professional manner in the way he communicated, he explained in layman’s terms what needed to be done what needed to be replaced and why.
He didn’t just open the machine fiddled and said he would be back.
He then asked if he could assist us with the printing made arrangements to be back Tuesday, low and behold he was back on Tuesday between the times that was arranged.
Also after giving us feedback asked us if we were happy he went over and above to assist our it with a problem they been having printing to that printer.
Kobus is an absolute pleasure and gentleman and asset to any company and I would prefer if he comes to our suite for problems.”